Globalization and Cross- Cultural Management in the 21st Century: A Critical Analysis

Authors

  • Dr. Aisha Saleem Assistant professor, Lyallpur Business School, Government College University Faisalabad
  • Zahid Ullah Khan Lecturer in Economics, University of Sargodha.
  • Riffat Gill Lecturer, Lyallpur business school, Government College University Faisalabad
  • Muhammad Farooq Rehan Assistant Professor, Lyallpur business school, Government College University Faisalabad. (Corresponding Author) E-mail: farooq.rehan@gcuf.edu.pk

Abstract

In today's globalized business environment, organizations face the challenge of managing a culturally diverse workforce. This study explores the relationship between globalization and cross-cultural management, with a focus on the impact of cultural intelligence on organizational performance. The results indicate that cultural intelligence is a significant predictor of organizational performance, particularly in terms of employee satisfaction and commitment. The study also identifies best practices for cross-cultural management, including cultural training, diversity and inclusion initiatives, and effective communication strategies. Furthermore, the findings suggest that organizational leaders play a critical role in promoting a culture of inclusivity and respect for diversity. This study contributes to the existing literature on globalization and cross-cultural management by exploring the relationship between cultural intelligence and organizational performance. The findings provide valuable insights for organizations seeking to navigate the complexities of a globalized business environment and leverage the benefits of a diverse workforce.

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Published

2025-07-23

How to Cite

Dr. Aisha Saleem, Zahid Ullah Khan, Riffat Gill, & Muhammad Farooq Rehan. (2025). Globalization and Cross- Cultural Management in the 21st Century: A Critical Analysis. Review Journal of Social Psychology & Social Works, 3(3), 326–334. Retrieved from https://socialworksreview.com/index.php/Journal/article/view/321