EXAMINE THE EFFECTS OF OVER-QUALIFICATION ON EMPLOYEE PERFORMANCE: EMPIRICAL EVIDENCE FROM SERVICE SECTOR OF PAKISTAN
DOI:
https://doi.org/10.71145/rjsp.v2i1.40Abstract
The current research examines the effect of perceived over-qualification on lower-scale employee outcomes such as work alienation, deviant behavior, and psychological detachment. A cross-sectional research approach was used in the study to investigate the connection between employee outcomes and perceived over-qualification. Through convenience sampling, we collected primary data from 150 employees working in various service sectors through structured questionnaires. The hypotheses were tested using correlation and regression. The findings supported the hypothesis that alienation and deviant behavior are significantly positively correlated with perceived over-qualification. On the other hand, psychological detachment and perceived over-qualification are significantly correlated negatively. The study suggests that organizations recruit employees according to their qualifications which will enhance the organizational employees.
Keywords: Perceived over-qualification, work alienation, deviant behavior, psychological detachment.